Last updated on March 04, 2024

This privacy notice for Signature Gifts General Trading LLC ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website at https://www.signaturegifts.com, or any website of ours that links to this privacy notice
• Download and use our mobile application (Signature Gifts), or any other application of ours that links to this privacy notice
• Dealing with us in other relevant ways, including any sales, marketing or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at feedback@Signature.com.

Summary of the main points

This Summary Provides key points from our privacy notice, but you can find out more details about any of these topics by clicking on the link that follows each key point or by using the table of Contents below to find the section you are looking for.

What personal information do we process When you visit, use or navigate our services, we may process personal information depending on how you interact with us and the services, the choices you make, and the products and features you use. Learn more about the personal information you disclose to us.

Do we process any sensitive personal information We do not process sensitive personal information.

Do we receive any information from third parties We do not receive any information from third parties.

How we process your information We process your information to provide, improve and manage our services, to communicate with you, for security and fraud prevention purposes, and to comply with the law. We may also process your information for other purposes with your consent. We may process your information if necessary or requested by legal authorities. Learn more about how we process your information.

In what situations and with what kind of parties do we share personal information We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.

How we keep your information safe We have organizational and technical processes and procedures to protect your personal information. However, electronic transmission over the internet or information storage technology cannot be guaranteed to be 100% secure. Although we make reasonable efforts to protect personal information once we receive it, we cannot guarantee the security of the information we receive. Learn more about how to keep your information safe.

What are your rights Depending on your geographic location, applicable privacy law may mean that you have certain rights with respect to your personal information. Learn more about your privacy rights.

Do you want to know more about what we do with any information we collect Review the entire privacy notice.

Table of contents

1. What information do we collect

2. How we process your information

3. When and with whom we share your personal information

4. Do we use cookies and Other Tracking Technologies

5. How do we handle your logins on social networking sites

6. How long do we keep your information

7. How we keep your information safe

8. Do we collect information from minors

9. What are your privacy rights

10. Non-tracking controls

11. Are we making updates to this notice

12. How can you contact us about this notice

13. How can you review, update or delete the data we collect from you

1. What information do we collect

Personal information that you disclose to us

We collect personal information that you voluntarily provide to us when registering for the services, expressing your interest in obtaining information about us or our products and services, when you participate in activities related to the services, or when you contact us.

Personal information that you provide to us. The personal information we collect depends on the context of your interactions with us and the services, the choices you make, the products and features you use. The personal information we collect may include the following:

Names

Phone numbers

E-mail addresses:

Postal addresses

User names

Passwords:

Contact or authentication data

Billing addresses

Debit/credit card numbers

Sensitive information. We do not process sensitive information.

Payment data. We may collect data necessary for payment processing if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by our payment gateway checkout.com. you can find the Link (s) of their privacy notice here:

https://www.checkout.com/legal/privacy-policy.

Login data for social media. We may provide you with the option to register with us using your existing social media account details, such as Facebook, Twitter or other social media accounts. If you choose to register in this way, we will collect the information described in the section called " How do we deal with your social logins?"” At the bottom.

Application data. If you use our app (s), we may also collect the following information if you choose to provide us with access or permission:

• Geolocation information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application (s), to provide certain location-based services. If you would like to change our access or permissions, you can do so in the settings of your device.

• Mobile device data. We automatically collect device information (such as your mobile device ID, model, manufacturer), operating system, version information, system configuration information, device identification numbers, application, browser type, version, ISP for the hardware model and/or mobile network operator, Internet Protocol (IP) address (or proxy server). If you use our app (s), we may also collect information about the phone network associated with your mobile device, the operating system or platform of your mobile device, the type of mobile device you are using, the unique Device Id of your mobile device, and information. About the features of our application (s) that you have accessed.

• Notifications. We may request that we send you notifications regarding your account or certain features of the application (s). If you want to opt out of receiving these types of notifications, you can turn them off from your device settings.

This information is primarily necessary for maintaining the security and operation of our application (s), for troubleshooting, and for internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to this personal information.

Information collected automatically

We automatically collect certain information when you visit, use or navigate the services. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your IP address, browser, device characteristics, operating system, language preferences, bookmark addresses, device name, country, location, information about how and when you use our services and other technical information. This information is primarily necessary to maintain the security and operation of our services, and for internal analytics and reporting purposes.

Like many companies, we also collect information through Cookies and similar technologies.

The information we collect includes:

• Log and usage data. Log and usage data is service-related, diagnostic, usage and performance information, which our servers automatically collect when accessing or using our services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, Settings, information about your activity on the services (such as date / time stamps associated with your use, Pages and files viewed, searches and other actions you take such as features you use), device event information (such as system activity, error reports (Sometimes called “crash dump”), hardware settings).\

• Device data. We collect device data such as information related to your computer, phone, tablet or any other device that you use to access the services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, device model, ISP and/or mobile operator, operating system, and system configuration information.

• Location data. We collect location data such as information regarding the location of your device, which can be accurate or inaccurate. The amount of information we collect depends on the type and settings of the device you use to access the services. For example, we may use Global Positioning System (GPS) and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by denying access to the information or by disabling your location setting on your device. However, if you choose to unsubscribe, you may not be able to use certain aspects of the services.

2. How we process your information

We process your personal information for a number of reasons, depending on how you interact with our services, including:

• To facilitate account creation, authentication, and user account management. We may process your information so that you can create and log in to your account, as well as maintain your account in good condition.

• Connect services and facilitate their delivery to the recipient. We may process your information to provide you with the requested service.

• To respond to user inquiries / provide support to users. We may process your information to respond to your inquiries and resolve any potential issues you may have with the requested service.

• To meet and manage your requests. We may process your information to fulfill and manage your orders, payments, returns and exchanges made through the services.
• To send you marketing and promotional correspondence. We may process the personal information that you send to us for our marketing purposes, if this corresponds to your marketing preferences. You can unsubscribe from our marketing emails at any time. For more information, see “what are your privacy rights?"” At the bottom.

3. When and with whom we share your personal information

Sellers, consultants and other service providers. We may share your data with third-party vendors, service providers, contractors or agents (“Third parties“ ) Who perform services for us or on our behalf and require access to this information to carry out this work. We have established contracts with third parties, which are designed to help protect your personal information. This means that they cannot do anything with your personal information unless we ask them to do so. They will also not share your personal information with any organization other than us. They are also committed to protecting the data they hold on our behalf and keeping it for as long as we request from them. The categories of third parties with whom we may share personal information are as follows:

• Affiliate marketing programs

• Cloud computing services

• Communication and collaboration tools

• Data analysis services

• Data storage service providers

• Payment processors

• Performance monitoring tools

• Sales and marketing tools

We may also need to share your personal information in the following situations:

• Business transfers. We may share or transfer your information in connection with or during negotiations on any merger, sale of company assets, financing or acquisition of all or part of our business to another company.

• When we use the APIs of the Google Maps platform. We may share your information with certain APIs of the Google Maps platform (for example, Google Maps API, Places API). We get your location and store it on your device (“cache”). You can revoke your consent at any time by contacting us at the contact details provided at the end of this document.

4. Do we use cookies and Other Tracking Technologies

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information about how we use these technologies and how you can refuse certain cookies is contained in our cookie notice.

5. How do we handle your logins on social networking sites

Our services provide you with the ability to register and log in using your third-party social media account details (such as your Facebook or Twitter logins). When you choose to do so, we will receive certain information about you from your social media provider. The profile information we receive may vary depending on the respective social media provider, but it often includes your name, email address, friends list, profile picture, as well as other information that you choose to make public on this social media platform.

We will use the information we receive only for the purposes described in this privacy notice or otherwise explained to you in the relevant services. Please note that we do not control, and are not responsible for, other uses of your personal information by a third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

6. How long do we keep your information

We will only retain your personal information for as long as necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (e.g. tax, accounting or other legal requirements). No purpose in this notice will require us to retain your personal information for longer than the period of time for which users have an account with us.

When we do not have an ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or if this is not possible (for example, due to the storage of your personal information in backup archives), we will securely store your personal information and isolate it from any further processing until deletion becomes possible.

7. How we keep your information safe

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite the guarantees and efforts we make to secure your information, electronic transmission over the internet or information storage technology cannot be guaranteed to be 100% secure. Although we make reasonable efforts to protect personal information once we receive it, we cannot guarantee the security of the information we receive. Although we will do our best to protect your personal information, the transfer of personal information to and from our services is at your own risk. You should access the services only in a secure environment.

• We use strong encryption technologies to protect your personal information in line with the latest industry trends.
• We encrypt all data transfers for your security through various tools and licensed software protocols.
• We do not store your credit card information on our servers. They are securely encrypted and managed by our payment processing partners.
• We use certified distributed security services to add an extra layer of security.
• We adhere to data protection standards and regularly update our policies and procedures to ensure that your privacy is maintained.
• Our admin panels are protected by restricting access to only authorized sites used by our team members.
• We provide communication channels to provide support in case of any concerns or issues related to customer data.

8. Do we collect information from minors

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at feedback@Signature.com.

9. What are your privacy rights

Withdraw your consent: If we rely on your consent to process your personal information, which may be Express and/or implied consent in accordance with applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the section “How can you contact us about this notice?"” At the bottom.

However, please note that this will not affect the legality of the processing before its withdrawal, and will not, when permitted by applicable law, affect the processing of your personal information carried out relying on lawful processing grounds other than consent.

Unsubscribe from marketing and promotional correspondence: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link contained in the emails we send, or by contacting us using the details provided in the section " How can you contact usabout this notice?"” At the bottom. You will then be removed from the marketing lists. However, we can still 

Communicating with you — for example, to send you necessary service-related messages to manage and use your account, to respond to service requests, or for other non-marketing purposes.

Account information

If at any time you wish to review or change the information in your account or terminate your account, you may:

• Log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot issues, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most web browsers are set up to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and reject cookies. If you choose to remove cookies or refuse cookies, this may affect certain features or services on our services.

If you have questions or comments about your privacy rights, you may email us at feedback@Signature.com.

10. Non-tracking controls

Most web browsers and some mobile operating systems and mobile applications include a do not track feature or setting (”DNT") that you can activate to indicate your privacy preferences so that data about your online browsing activities is not monitored and collected. At this stage, the development of a unified technological standard for the recognition and implementation of DNT signals has not been finalized. As such, we are not currently responding to DNT browser signals or any other mechanism that automatically transmits your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about this practice in a revised version of this privacy notice.

11. Are we making updates to this notice

We may update this privacy notice from time to time. The updated version will be indicated with a “revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by sending you a notice directly. We encourage you to review this privacy notice frequently to be aware of how we are protecting your information.

12. How can you contact us about this notice

If you have questions or comments about this notice, you may email us at feedback@signature.com or contact us by post at:

Joy givets General Trading Co.Y.M.M

Office 2105-2106, Al Salam Tower, Mall 1

Dubai 51091

United Arab Emirates

13. How can you review, update or delete the data we collect from you

Depending on the applicable laws in your country, you may have the right to request access to, change, or delete the personal information we collect from you. To request that your personal information be reviewed, updated, or deleted, please visit: https://www.signaturegifts.com